Digitalisation of processes

Do you want to simplify your operations, save time, and reduce the administrative burden on your teams?
Are your clients or partners raising issues, making you realize your current processes no longer meet market expectations?

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We help you turn these challenges into performance drivers by implementing tailored digital solutions.

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1. Identifying Your Real Needs

Many companies face the same difficulties:

• Complex or non-existent document archiving

• Inconsistent practices across a partner network

• Logistical, IT, or commercial problems

• Customer dissatisfaction due to unanswered requests

• Loss of market share despite an unchanged offer

Our role is to analyze your situation with an external perspective, detect bottlenecks, and structure your needs into a clear functional specification, understandable by both your teams and software vendors.

 

2. Deploying and Driving Adoption of Solutions

We act as the interface between your teams and software vendors to ensure effective deployment:

• Project management and monitoring of each stage

• User training to ensure quick adoption

• Adjustments and debugging for optimal performance

• Support in digitizing one or more stages of the customer journey

 

3. Optimizing and Customizing Your Tools

• Customization of CRM and ERP systems to fit your processes

• Implementation of dashboards and action-oriented KPIs

• Ongoing performance monitoring and continuous improvement

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Partnership with Ilexius

• Think and Motion is a partner of Ilexius, which offers a SaaS software suite designed to optimize every step of the customer relationship:

• Appointment scheduling

• Reception and diagnostics (vehicle check, work order)

• Labor time and additional work management

• Digital signature and delivery

• Invoicing, warranty management, and archiving

• Whether you want to digitize a single stage or the entire process, we support you in defining and implementing the solution best suited to your needs.

 

A Two-Step Approach

1. Evaluation: During the first meeting, we define an evaluation mission to identify the immediate needs of your company, your network, or your partners.

2. Implementation: Based on your priorities and expectations, we jointly design the deployment plan for the chosen solutions.

 

👉 With Think and Motion, technology becomes a simple, agile, and efficient tool, serving your organization, your employees, and your customers.